Technical Support
1. If you don't remember your password, please click here.
2. Click "Forgot Password"
3. Enter your email address.
4. You will receive...
Sun, 5 Mar, 2017 at 1:15 PM
Our website utilizes the European dating style - dd/mm/yyyy. Therefore, the expiry date 12/06/16 means June 12, 2016. Please contact us here for assi...
Tue, 16 Apr, 2019 at 11:36 AM
You can change your password on your Profile Page. To access your Profile Page, click the drop down menu under your username in the top right-hand corn...
Sat, 21 Jan, 2017 at 7:10 PM
If you are using iPad please read here. Please find below 2 simple steps that you can take to resolve this issue: 1. Use a desktop with Google Chrome...
Tue, 16 Apr, 2019 at 11:20 AM
If you use an iPad or iPhone, we recommend using the desktop mode.
Please read here how to enable desktop mode.
Tue, 20 Dec, 2016 at 11:26 AM
To remove a test pack from your account, please click on the "…" button to the right of the pack title. You will be given the option to remove th...
Sat, 21 Jan, 2017 at 7:15 PM
If the PDF file is not displaying the content, please follow the steps below: We recommend trying to open the website in incognito: If the issue p...
Sun, 23 Dec, 2018 at 3:13 PM
I can't view the entire column The solution to view the whole column is to zoom out of the view. You can do so by pressing the Control and minus...
Mon, 30 Dec, 2019 at 2:28 PM
We know that no one has ever said that he likes to have technical issues, you can relax now because we got your back. At JobTestPrep we like to keep thi...
Mon, 30 Dec, 2019 at 3:09 PM
Our PrepPacks are designed from a potential employee's perspective, they contain full guides, solutions, and answers to each question within the tests t...
Mon, 30 Dec, 2019 at 3:28 PM