Payments

What payment methods may I use to purchase on JobTestPrep?
You are welcome to use the following methods of payment:   Visa, MasterCard, American Express, most other major credit cards and PayPal.  ...
Tue, 25 Oct, 2016 at 11:55 AM
How long does PayPal eCheck take to clear?
An eCheck is an electronic transfer of funds.  Money sent via eCheck is taken out of the buyer's bank account and deposited in the seller's PayP...
Wed, 8 Feb, 2017 at 12:35 PM
I received an error message when I attempted to make a purchase, what should I do?
We recommend that before you try to process the payment again, you contact both your bank and your credit card company to make sure that payments to JobTe...
Tue, 13 Sep, 2016 at 12:51 PM
I see that I was charged an international processing fee, why is that?
First and foremost - we are more than happy to reimburse any international processing fee.   JobTestPrep.co.uk is an international online company. ...
Tue, 25 Oct, 2016 at 11:56 AM
I did not receive a receipt from JobTestPrep following my purchase. How do I obtain a copy?
We recommend that you check your Spam/Junk folder for the receipt and welcome email from us.  If you did not find them, please contact us here and p...
Sun, 5 Mar, 2017 at 12:52 PM
I see two charges for the same product on my bank statement
Please contact us here and send us the following information: 1. Your Customer ID and your order number (both should appear on the receipt you receive...
Tue, 25 Oct, 2016 at 12:06 PM
Are payments recurring?
Payments to JobTestPrep.co.uk are not recurring.  Only 1 payment is necessary to gain access to your prep-pack. Once you have paid and received...
Tue, 11 Oct, 2016 at 9:31 AM
Request a Refund
If you would like to request a refund, please complete the form below. You can find our more about our refund policy here. Please allow up to five busin...
Mon, 14 Aug, 2017 at 2:51 PM